GloriaFood Reviews
Success stories from our customers
"I recently switched my online meal ordering platform from a big company that was taking 13% of every order to your free online ordering platform. I am VERY PLEASED with your service —the ease of setup, functionality, multiple delivery zone, visually appealing layout and format all for a GENUINELY FREE COST.
Your customer service has been stellar via chat/email despite no phone option. I was initially concerned your international location could be an issue but you have delivered excellent, prompt and understandable customer service via chat every time."
A TRUSTED PARTNER FOR THOUSANDS OF RESTAURANTS
"I started to learn about GloriaFood when I was searching for an easy plugin-and-play for our vegan bistro Wordpress website.
During COVID I used the takeout module more often and since then, I provide the weekly menu via our service.
The premium Advanced Promo helped me make a nice lunch deal for people who wanted to learn more about vegan food.
I like the interface and (free!) features of GloriaFood. It helps us as a small business to give a takeout option to our clients."
"I think GloriaFood is a great platform for us. Our customers love it! I would absolutely recommend it and I actually have been recommending it to others. For what I need right now I use the free version, but there are other add-ons that I can pay for if needed. I also need to spend very little on managing the account. It runs itself after setup."
"I use the online ordering GloriaFood system for pickup and even for in-house ordering. It is a very smart and very user-friendly platform, with zero bugs found until now - which is very impressive. There may be a similar platform out there, but never as good in my opinion. It has provided me with a competitive advantage on the others.
I even replaced other systems that I was using for in-house ordering with GloriaFood."
"Overall, we like the GloriaFood system. One of the main benefits of our restaurant using a direct ordering system is the streamlined and efficient process it offers for both customers and staff. With the direct ordering system, customers can place their orders directly through our platform without any intermediary, leading to faster order processing and reduced chances of miscommunication. Additionally, it allows us to maintain direct contact with our customers, enabling us to provide personalized service, gather feedback, and build stronger relationships. The direct ordering system enhances the overall dining experience for our customers while optimizing operations for our restaurant."
"I like the GloriaFood system. It's easy to set up and maintain. And it does all that is needed for a delivery service and more."
"The GloriaFood system is simply unique. It is excellent because it has numerous features that can meet even the smallest needs of customers; a valuable tool for a restaurant 2.0. I would definitely recommend other restaurants to implement it, because it is very simple to use, within everyone's reach and the configuration is very quick and really intuitive. I spend only a few hours a month for managing the account, just to add some new things."
"I did a very thorough market research on the various online takeout platforms, and in the end I chose GloriaFood because of the comprehensiveness of the functions and customizations, the ease of use, and the economic competitiveness. It definitely offers the service with the most comprehensive and easy-to-implement advanced settings, it is compatible with major printers so you can accept and print your order, and customer service responds quickly. Moreover, I do not need to put too much effort into managing the account - once it is set up, it pretty much runs itself."
"Since I discovered GloriaFood in 2020, it has been an exceptional experience. I was exactly looking for a way to allow my customers to order poke, and GloriaFood was the perfect solution for managing orders with ease. I am currently managing three locations through GloriaFood, which requires significant commitment. However, thanks to the intuitive platform, I am able to effectively manage orders and maintain a high level of customer satisfaction. If someone were to ask me about GloriaFood, I would definitely recommend the platform without hesitation. Their combination of user-friendliness, advanced features, and impeccable customer support makes GloriaFood the ideal choice for restaurateurs looking to optimize their delivery and take-away operations."
"My experience with GloriaFood was fantastic. Their online menu made ordering quick, simple and easy. I would recommend GloriaFood for their efficient and intuitive online ordering system. Their platform simplifies the ordering process for both customers and restaurants like Chicken King, ensuring a seamless experience for everyone involved."
"GloriaFood's user-friendly interface makes daily updates, management, and sales performance tracking (through graphs) a breeze. I really appreciate it! I've been using GloriaFood since 2015 and I'm very happy with the system and the service you provide."
"The GloriaFood system proved invaluable during COVID and continues to drive our takeout sales thanks to the fact that it is easy to use both by customers and by staff. The online payments service that you provide has massively helped. We no longer have uncollected food orders and we have reduced waste."
"We started using GloriaFood during the pandemic. I chose this tool after researching and testing several. I found it totally practical, easy, and functional. In a very short time, we had the site up and running and were selling a lot of delivery orders every day."
"GloriaFood is a first class online ordering system. It has allowed me to give my customers a competitively priced option with regards to online food platforms. It's also very simple to use so I am able to make all the changes myself."
"It’s been a great experience using your app/food booking system. It's easy to use, commission free, different payment options available to customers - so far I am very happy with GloriaFood."
"I am happy with using the GloriaFood system and I would recommend it to others as it's one of the best softwares in the market and the pricing is good. I also appreciate that I don't have to spend much time on maintaining the account, as everything had to be set up in the beginning - I only have to make some adjustments from time to time."
"GloriaFood is a great online ordering system that integrates with my website and works seamlessly. It is simple to set up, use and make changes and has an efficient support team available when needed."
"I only have positive things to say about GloriaFood, because it is a system that is easy to manage, reliable, with outstanding service support, and my customers have a very good experience."
"We are using the GloriaFood online ordering system for a pizza store in Port Colborne, Ontario, Canada. We are loving it and we will definitely recommend it to everyone. It doesn’t require too much effort. It’s great to use and easy to manage and edit the menu."
"We have been using GloriaFood for about five years, and it has played a major part in helping us grow our business in that time. My recommendation would be to sign up right away. GloriaFood is easy to use, cost effective, and has a customer friendly ordering interface. The support has been great when needed, and the app has also reduced the number of incorrect orders that sometimes happen when taking orders over the phone."
"Overall I am very satisfied with the GloriaFood system. Thanks to it, we can concentrate on cooking our delicious oustra (fresh from the ocean) pizza."
"GloriaFood is a very good system. I've never had an issue with it - it is easy to install and set up. Moreover, the support is always very professional."
"My customers are very impressed by the easy-to-use GloriaFood ordering widget."
"I have a takeaway pizzeria and I am very satisfied with your services. The GloriaFood system is intuitive, works smoothly and is very appreciated by our customers. With GloriaFood, customers have had no problems placing orders, it is so very helpful."
"Overall, GloriaFood is a quite good and reliable system. I particularly like the fact that our customers don't have to come downstairs to order - there are three floors in my shop, but our staffs are basically on first floor."
"I'm just happy with the system! It is well organized and the Support team is very helpful and very professional! Thank you to everyone from GloriaFood!
Being able to satisfy my clients by offering what they want - the comfort of ordering food and pay for it online - is the main benefit I looked for, and got, from GloriaFood. As regards the future I still need time to discover the entire package that this system can do for me!"
"Setup was incredibly easy. Customer service is always there when you have a problem. GloriaFood is great because you don’t have to be tech-savvy to understand how to run the operations and restaurant owners can manage it all by themselves due to the amazing customer service."
"Our experience with GloriaFood has been very positive. The best part is the simplicity of setup and continual use. Excellent platform. I would advise people to use GloriaFood. Support is great, the platform is great and so easy to use and the cost is nominal even with added features."
"GloriaFood system is making very simple for my customers to place the order online. Overall feedback from them is very positive. I have registered an increase in revenue and overall customer satisfaction since using this platform."
"GloriaFood has helped me stay with the times and compete with some of the big boys around me and given me enough control when needed to adjust anything on the menu. I am not even putting in much effort managing it. Once the initial setup is completed, it’s very easy to change or add products and prices as you need. I would recommend GloriaFood because of its ease of use and that you can start your service with very low or no cost at all."
"I highly recommend GloriaFood for restaurant owners seeking an efficient online platform. GloriaFood truly gets the job done, making it an excellent choice for managing online orders seamlessly."
"Business is good and GloriaFood is an important part of my business. It’s a great platform and I am happy to have it! I am thinking of using it in the future to attract even more customers."
"I have a very good engagement with the GloriaFood chat support. They are very fast and informative. Overall their service is excellent."
"I have been using the GloriaFood plugin on my restaurant website to take online orders for 2 months and I like it so much. I definitely recommend it. The plugin's menu setup is especially easy and we can create unlimited products, variations and categories. Also it requires no special skills or coding. Because the system works automatically, after the setup of the restaurant menu and hours and everything, it doesn't take any more effort."
"I love GloriaFood! I haven't had to work much on maintenance for the website and that's good! I have recommended you to small businesses and I will continue to do so. I look forward to seeing what new features you have."
"Our experience using GloriaFood has been seamless and effortless. The ease of setting up the menu or making changes as we need to, is a lifesaver. I definitely recommend it. The Sales optimized Website is critical to our success, as a vast portion of our business is online ordering."
"GloriaFood gives our customers more ways to submit orders and allows us to be quicker to serve. It's an awesome system and it gave us the opportunity to offer online ordering without the middle man in between. We love the online option our business offers now thanks to GloriaFood, and so do our customers!"
"I am very happy with the GloriaFood service. We have been using the system without issue for 5 years. I often recommend the system to other restaurants; I believe that the system is excellent value. The fact that it is commission free is a big advantage and that it is very easy to use both from a customer standpoint and for us to set up."
"The system works very well, it helps a lot with regard to the agility in preparing orders because all the details are already there. I use and recommend."
"Using the GloriaFood online ordering system is a great experience."
"GloriaFood has helped us minimize the time serving our customers. Not needing to wait in line is very convenient for them."
"GloriaFood is a great online ordering option that provides great service and it is very easy to use. There are excellent add-ons available depending on your business needs.With little to no development skills/work required, you can plug and play instantly. What's more, the Online Payment service helped us generate more online orders."
"GloriaFood is a good online service. I appreciate that the customer service responds quickly. When it comes to managing the system, there's minimum effort put into it - I just modify the menu and some common functions. It has also helped me to increase productivity, especially in saving time for receiving orders, compared to accepting traditional phone orders."
"GloriaFood is a perfect system and an excellent tool for anyone who wants to provide delivery services."
"GloriaFood is an easy-to-use system, which allows you to efficiently organize your menu and manage online orders. It helps us reduce a good amount of time because it is so easy to upload new items or changes quickly from the restaurant admin panel. What I also like is that pick-up / takeaway orders are much faster and easier to process through the website. We accept PayPal payments online. So we can just hand out the food to the customer knowing it’s already paid for. We also love the dine-in option and we use it for every table in and outside the restaurant."
"I am very happy with the system. I would say that it is one of the best applications for food delivery, because of its simplicity, ease of use, and above all, because of the good communication with the support team.
The system practically works alone and I would give the order-taking app a definite 10."
"I found my experience with the GloriaFood app to be reliable, and the customer service response time is fantastic. I put in minimal effort managing the online food ordering app. Because of this I recommend GloriaFood."
"My experience with GloriaFood has been amazing. The solution is very easy to manage and cost effective. I am using the advanced promotions and online payment modules and they are professional, competent and a great help for my small business."
"What I like about the GloriaFood system is the simple user interface - I spend only 1 hour a month to manage my account. For that reason, the very good support that we receive and the available premium features, we highly recommend this system - it is perfect and it meets all our needs."
"Best self-configurable ordering system with almost all the necessary functions and an attractive design. I didn't find any better! The experience with GloriaFood system is almost always perfect. Huge reliability, very useful and flexible to our needs, and overall, a perfect support service when in doubt. Starting the online ordering for delivery implied few efforts indeed."
"I find GloriaFood to be an excellent platform for my use case and exactly what I need for my businesses. The company is a pleasure to communicate with too, always very quick to respond and always helpful.
I would definitely recommend GloriaFood to anyone looking to provide click-and-collect or delivery services for their takeaway. It is an excellent, easy-to-use system from both mine and the customers’ perspective. What I also particularly like is the open API and how I have been able to use this to integrate orders, not only into my till system but also into other live reporting spreadsheets that my staff in the shops use whilst working.
The online payment feature is a must for us. Other than loyalty points, it's the only form of payment we accept for online orders so when a customer arrives to collect their food they are in and out of the shop very quickly."
"The onboarding process is superb, and the after-sales service is excellent. I would recommend everybody that they go ahead and try the GloriaFood platform."
"I love your system and recommend it to everyone I can think of. It is exactly what I needed to help our store capture customers BEFORE they come in the door. It was easy and intuitive. I love the reporting, the phone call I get if I'm missing an order, the fact that I can pause or block off days for it not to be used and the control I have over the menu. I can't think of anything I don't like! It gives our customers the option of ordering when they are ready, rather than waiting for our doors to be open. Some customers have ordered on Gloria as their first contact with us. We are a small business in a small town and Gloria allows us to have a bigger presence than we could afford otherwise. You make us more accessible to a wider range of customers."
"The system is great. We find the support very good and in general, it's easy to use. It has had a positive impact on the running of our business, and sales, supported by additional advertising, have grown!"
"The system is very easy to set up and for customers to use. It's slowly getting more popular among our customers and increasing our sales."
"Please note that I have found the system to be great. My customers say the portal looks more like a brochure, that an app, but they find it easy to manage. It gave me an edge to allow customers to simply place their orders."
"It is fast and easy to edit the menu and that makes it easier for customers to order from our website. This had also a good impact on sales!"
"Overall things have been great with the system. Using it has tremendously increased the sales."
"Great system!"
"We've found GloriaFood to be efficient and user-friendly, providing our cafeteria and cafe with a seamless online food ordering platform that offers easy navigation and accessibility."
"For a starting business, I found the system to be easy to set up."
"Excellent system!"
"Easy and friendly interface, as mentioned by our customers. It has helped in increasing orders!"
"The program is so easy to use. Even the customers are finding it simple which is good news. When we need assistance, your team gets back to you straight away. We are very happy!"
"The system works really really good. It is very easy for the customer to use. I am getting good feedback. Thank you!!"
"This has been a very easy and convenient application to use. I am pleased I found it by doing research on my options. Any time I have a question you guys respond so quickly and it's always helpful. I love Gloria Food!"
"It is a fantastic platform with sophisticated functions and high flexibility! It facilitates small businesses like us to receive online orders at zero cost during this difficult pandemic period. Highly recommended!"
"It is a good system. Now I can take more orders in the same time."
"The system is very intuitive, super user friendly, easy to set up."
"The system is very well done. I have seen a lot of software and I think yours is one of the best. Considering the lockdown it helped us in simplifying and speeding the sale process."
"The system is very good - perfect for us - and very versatile."
"It is an easy-to-use system that has a powerful and secure warning feature. Despite our small number of operations, the online food ordering app gives credibility to our business, allowing customer loyalty. The answer is immediate and quick, adding quality to our services and attracting new customers."
"The system is very good. We are happy with it. Because of the COVID19 restrictions, our restaurant is closed, and your system helped us a lot."
"It’s a pretty good system, designed with thought for the restaurant industry like us. You have a great support system, especially with your online chat. That is how it should be. Support instantaneous. It’s amazing. Before we didn’t get many sales and now they are coming in fast and regular. In the past food clients usually ordered via other platforms, but I see some are slowly migrating to us."
"We are very happy to have selected Gloria Food."
"It's a great system, helpful in these COVID-19 times."
"The system is user-friendly. It has helped in making the major shift from offline to online sales (which was necessary since we are in lockdown). The fees from our local delivery partners were crazy! Plus, I think it is very nice your customer service is so fast and hospitable."
"The system is simple and efficient. It increased our sales since it’s easy for customers to go to the website and place the order."
"I am now on my third day of using the order system that you provide, and I am pleased to tell you that I could not be more happy with it! I am the least computer literate person around, but overnight and on my own, I managed to set up an attractive, user friendly online order system that has boosted sales, profits, my company reputation, and provided much needed jobs to the area. I have recommended Gloriafood to all my resteranteur friends, and I will continue to sing your praises. Thankyou very much. A VERY happy customer"
"Sales results are picking up now. I think this online ordering system is superb. Best I have ever found."
"At the moment I think we have the most advanced and complete online ordering system in Romania. From the first weeks of use, the Gloriafood system has provided us with a saving volume of approximately 20% of the turnover, and during the most difficult time of the pandemic, it has brought us even more than 60% of our monthly sales."
"Firstly, I want to say that your platform essentially saved our company and jobs for at least a couple of dozen people in our organization. We hit a scramble and were signing up for all the delivery services we could in order to keep our doors open. I was able to setup GloriaFood on the fly and incorporate it into our company and in one week, we've been able to open some of our other concepts back up as well.
Unexpectedly, it became the favorite with all of our management teams for its simplicity, even unaware that you were commission-free. The other platforms were too complicated or posed technical difficulties that they couldn't manage when they were slammed by the onslaught of new restaurants signing up. The GloriaFood team continued to respond to my questions in a timely manner. We are grateful for you guys over here."
"I've been using the GloriaFood ordering system since I started my Thai Take Away and me and my customers just love it. It's so easy to set up in the admin section and our customers love it because it's easy to use and make orders.
The support team is also worth mentioning – they are just super! Fast, helpful and so understanding. Can't ask for more !
All of this together, makes our business grow all the time. GloriaFood is just the best!"
"GloriaFood has been a gamechanger for our takeout restaurant. The platform, which has been well received by our clients, has enabled us to increase sales and order volumes, and has replaced time-consuming and error-prone processes with a streamlined ordering experience.
The platform's integration capabilities made it easy for us to integrate the system with a local delivery partner, and the online payments module has added further efficiencies.
This is a product that's being built with restaurants' interests at heart. Kudos to the team for building a five-star product."
"Paypal works fine, but it was not listed in payment options on the info tab. I see that it's since been added. THANK YOU! I'd like to take this opportunity to thank you and everyone at Gloriafood for providing such an excellent product. Adding Paypal and the Covid-19 email blast feature is a great way to help independent restaurants combat losses incurred by delivery app companies. I wish more restaurants would discover your product. We love it, and your support staff is outstanding!"
"I have been using the GloriaFood online ordering service for about 2 years now. Business is up 14% this year and I credit our great food as well as your platform. Your customer service is outstanding as well."
"When we've started we had less than 15 orders a day online and within a few months we got to hundreds of orders. To make sure we're doing it right, we also did a survey and the system got a score of 4.6 out of 5 points from approx. 200 people answering on the "how was your online ordering experience" question. I guess we'll continue using this system since it's really delivering results and food clients are happy with it."
"Online sales is increasing while orders via phone are decreasing. GloriaFood gives the customers the convenience to order, thus they order more frequently."
"Accepting orders in real time on my smartphone was very handy. Now we can really get more orders faster without having the phone line as a bottleneck and the clinets also love this."
"It’s easy to use. And the online ordering system cost is free, not like other platforms."
"My god... You guys are awesome! I was dreaming about this!"
"You guys are the BEST EVER! I began using this system almost 2 years ago in my restaurant and it is amazing and keeps getting better, love all the updates so thank you! I watched your promo video and it is a REAL LIFE story if you change John's name to mine haha!"
"Your online ordering system is simply the best. It has already made our customer’s ordering experience much more pleasurable. Simply the BEST!!"
"Some clients prefer to order by Internet instead of ordering by telephone. It is a friendly system to order food online and very easy to implement in a website."
"Great Customer Service! I can't say enough good things about this free online ordering system for businesses! FIVE STAR!!! all the way!"
"Before this system, I didn’t sell online. It is working very well for me. Now we can’t make all orders because they are too many."
"We love the online sales results, we see higher sales revenue per order through the website, and the advantage of having all products visible for the client."
"Finally a revolutionary and free food ordering software that we have been dreaming of for so many years for online orders, easy to setup, low cost, fantastic support, thank you GloriaFood!"
"The set up was actually fun especially with the little message area where you get responses rather quickly, with pictures and how to's, and videos if needed. My business has grown significantly with the sales optimized website. I first didn't use it to save money and build clientele, however my sales have quadrupled since using it. It is worth every penny. It’s the best online food ordering system."
"I am completely amazed by your free restaurant ordering software. I cannot even express how happy we are to use GloriaFood. The system does not crash, which is not always the case with other providers, it's easy and simple and would recommend any restaurant to use it."
"It is working great. you guys did a great job developing it .. I've been there since the beginning and i think it is very stable now."
"Great interface and easy to configure Works great and user friendly. Able to take orders the same day. Looking forward to using this for a long time. Suits needs exactly."
"The sales results is the same but it is easier for customers to order. The system is working good and it is easy to use. Recent feedback from customers is that they are very happy about it, it is even been commented on Tripadvisor."
"This restaurant online ordering system software is awesome and very user friendly, it increased our restaurant’s sales."
"People find it easy to use, I have worked out the layout and adding graphics and improved my branding, Our customers seem to like it."
"The ordering app allows me to have a professional looking online ordering system without a lot of time and effort."
"It works great. Some of our regular customers that don't want to spend time on their lunch break waiting for food, now pre-order through the GloriaFood app."
"I am very happy with the system so far. I love the ability to edit the site myself. Sometimes what is in my head is not in others, so I get what I want."
"Very positive, above expectations. It is a very good b2b online ordering system and I am looking forward to explore more of its options."
"Incorporating the GloriaFood overlay was a good experience, and we are entirely pleased with the result. We like how nicely the menu is structured, the logical handling of the optional ingredients and how the customers get walked through the ordering process. Since we put a lot of effort into the design, we also love how the appearance of the GloriaFood overlay blends into the layout of the main page."
"Thank you Gloria Food for helping me save over 40k in commission. ZERO COMMISSION it's my best move for my business in Bray-Ireland. I decided to help and share my experience with other friends from Ireland. Great POS online system. Recommend to download Gloria Food App for FREE ( https://www.gloriafood.com/mobile-apps-for-restaurant-owners ) and upload your menu and this is how you get started. Score: 9.99 out of 10. I like Gloria Food. Well done guys. Congratulations"
"Great system and very easy to use. We are lunching our online ordering soon . We could not have done it without the amazing support from the Gloriafood team. I would highly recommend them, If you like to see what I did without any programming experience then checkout our page at www.CountryWaffleslivermore.com."
"System relatively well designed, practical, very good overall! Customers are happy with the system, easy to use, clear."
"It is a nice and efficient food ordering system software."
"Very easy system to use."
"Great online ordering system software. Customers love how easy it is to order. Using your system, I've made 80% more sales."
"The system has a major impact on our sales. Plus, everything works fine - no bugs no crashes. Just what we need."
"In terms of setting up menus and product options, this is the most user-friendly service we've seen as it is largely self-explanatory and we can add or alter products in just a couple of clicks with little to no loading time. It is also very friendly from a customer perspective as well."
"It is a very good tool for companies that are growing and don't have pretty much budget to have a sophisticated system."
"During 2020. we made the decision to go online with our restaurant menu. GloriaFood was our first choice because it offered all those essential options and flexibility for ordering food online. Since then, we have been working together to improve our online menu and try new features of this great platform. We are extremely satisfied with the sales results and the response of people to this type of ordering. What we like most about the GloriaFood platform is the ability to track sales results down to the smallest detail and use them to improve sales. We warmly recommend this online ordering system for small businesses to every restaurant owner."
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